Details
Additional Information
| Care Instructions | This piece is designed in Australia and made with the finest quality sterling silver. To clean use silver cloth or silver bath, please hang when not in use. This piece has been carefully and thoughtfully created and should be treated with love. |
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Shipping / Delivery
Delivery in Australia
Free Shipping is offered on all retail orders Australia Wide. Deliveries will usually arrive in 2-5 working days, between 9.00am and 5.00pm, Monday to Friday. Australia post will handle all domestic deliveries. Deliveries are sent via registered post and a signature is required. Should no one be present to receive the delivery, a card will be left instructing the receiver to pick up their item from a local post office.
If you are in a rush to receive your purchase we can send it out via Express Mail for $9.90. Please select this postage option upon Checkout.
Once your order has been shipped we will send you a confirmation email with your tracking number for your delivery.
International Deliveries
We offer a $15 capped shipping rate on all International deliveries. Shipments are sent via Australia post and will usually take between 7-21 working days to arrive depending on length of time held at customs. Deliveries to New Zealand usually take 5-10 working days. Banjara cannot accept responsibility for any duties and taxes incurred where applied by your local customs. Please contact us if you require express delivery on your order.
Free 30 Day Returns - Australian Purchases
We want to you to enjoy your shopping experience with Banjara, should you want to return your purchase for any reason we will gladly offer you our Free 30 Day Return Policy on all purchases.
All goods should be returned in their original condition, packaging & unworn, with their original receipt or other relevant proof of purchase (invoice, bank statement or email confirmation from Banjara).
Please contact us to arrange the return of your purchase, we will send you a pre-paid return envelope which can be dropped off at any post office in Australia. If your item is returned at your expense without our pre-paid envelope we will be unable to refund for the shipping costs.
Exchange: If you would like to exchange your purchase for another piece, we will happily do this for you. If there is a difference in price the amount will be payable via a PayPal Invoice, Visa or MasterCard. Unfortunately we are unable to offer free postage on your replacement item, there will be a $10 postage charge for your replacement piece to be sent out.
Refunds: We are happy to offer you a refund for your return, provided the item is returned in its original condition, packaging, unworn & within 30 days of purchase date.
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